We had advised the player to be patient and wait at least czternaście days after requesting the withdrawal before submitting a complaint. However, due owo the player’s lack of response to our messages and questions, we were unable owo investigate further and had owo reject the complaint. The player from the Czech Republic had been attempting owo withdraw money for a week from a verified account but państwa consistently asked for more payment documentation. Every document that państwa submitted, however, seemed jest to be insufficient for the internetowego casino.

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• The player later informed us that he received his winnings and this complaint państwa closed as resolved.
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After communicating with the Complaints Team, he had been advised owo wait for czternaście days for the funds owo be processed. The player later confirmed that he had received the money, leading jest to the resolution of the complaint. Weekly reload bonuses are designed owo make loyal customers of existing players. Apart from the welcome bonuses, there is a reload premia that is availableon all Wednesdays. The bonus offers players in Canada 50% up jest to 600 CAD plus setka free spins. Jest To enjoythis offer, you must deposit a min. of 25 CAD mężczyzna a Wednesday mężczyzna the platform.